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Customer Agreement

 
Domain:
 
By and between
serineni.com, and ("Customer")
In consideration of the mutual covenants herein, the parties agree to the following, which shall apply during the term of this agreements.
 
DEFINITIONS
 
  • "Plans" means proposals for offering various services to be provided by serineni.com , as listed online at: http://www.serineni.com/. "Plans" does not include the use of serineni.com's trademark.
  • "Customer" means an end user who is utilizing services provided by serineni.com.
ORDER ACCEPTANCE, PAYMENT
 
  • All orders are subject to acceptance by serineni.com . An order will be deemed accepted by serineni.com when written confirmation of the order is sent to Customer. serineni.com may refuse to accept any order, or delay acceptance pending fulfillment of conditions serineni.com may choose to impose. Such refusal or such conditions may not be unreasonable, however, and serineni.com agrees to provide Customer with reasonable notice via Email or fax of any intent to delay or decline the acceptance of any order.
  • Payment and Terms: Payment shall be made in US dollars to serineni.com into the account designated by serineni.com , or as may otherwise be agreed in writing by the parties. Payments are due upon presentation of invoice. If due to bank charges, transfer fees, or the like, serineni.com should receive less than its invoice amount, serineni.com will re-invoice Customer for the shortfall. Should payment in full of any invoice (aside from such shortfalls) not be received by serineni.com within thirty (30) days after presentation, serineni.com will impose a debt service charge amounting to one percent (1%) of the overdue balance for each month or fraction thereof the overdue amount remains unpaid. In the event that any amount remains unpaid forty-five (45) days after presentation of invoice, serineni.com may discontinue, withhold, or suspend services to Customer and/or its customer(s) to whom such unpaid amounts relate.
DUTIES OF SERINENI.COM
 
  • serineni.com will acquire, on request, an Internet Domain Name (only from the US InterNIC) on behalf of the Customer. In such case the Customer hereby must waive in writing prior to acquisition of said domain name, any and all claims which it may have against serineni.com for any loss, damage, claim or expense arising out of, or in relation to, the registration of such Domain Name in any on-line or off-line network directories, membership lists or registration lists, or the release of the Domain Name from such directories or lists following the termination of services by serineni.com for any reason. Any costs of serineni.com in obtaining or maintaining a domain name for Customer or its customers shall be immediately reimbursed to serineni.com upon invoice from serineni.com to Customer.
RULES AND REGULATIONS
 
  • serineni.com may impose reasonable rules and regulations regarding the use of its services from time to time. Customer shall impose such rules and regulations on its customers to the extent necessary to ensure compliance. This information is posted on the Internet at: http://www.serineni.com.
LIMITATION OF SERINENI.COM'S OBLIGATIONS AND LIABILITY
 
  • serineni.com will utilize its best efforts to maintain acceptable performance of services contracted for services, but serineni.com makes absolutely no warranties whatsoever, express or implied, including warranty of merchantability or fitness for a particular purpose. serineni.com cannot guarantee continuous service, service at any particular time, or integrity of data stored or transmitted via its system or via the Internet. serineni.com will not be liable for the inadvertent disclosure of, or corruption or erasure of, data transmit-ted or received or stored on its system. serineni.com shall not be liable to Customer or any of its customers for any claims or damages which may be suffered by Customer or its customers, including, but not limited to, losses or damages of any and every nature, resulting from the loss of data, inability to access Internet, or inability to transmit or receive information, caused by, or resulting from, delays, nondeliveries, or service interruptions whether or not caused by the fault or negligence of serineni.com.
  • serineni.com may discontinue servicing any Plan, or may require fulfillment of conditions serineni.com may choose to impose as a prerequisite for continuing to service any Plan. Such discontinuation or requirement may not be unreasonable, however, and serineni.com agrees to provide Customer with reasonable notice via Email and fax of any such intent to discontinue or impose conditions.
  • Services provided by serineni.com to Customer shall be deemed accepted for all purposes thirty days after presentation of invoice for such services, if no written claim or objection regarding such services has been received by serineni.com within the 30-day period. No claim related to such accepted services shall be raised.
  • serineni.com liability to Customer, and any end user of any Plan or other serineni.com services is limited to the amount paid to and received by serineni.com for services not accepted. In no event shall serineni.com be liable to Customer, or any end user or any other entity for any special, consequential, or other damages, however caused, whether for breach of contract, negligence or otherwise, even if serineni.com has been advised of the possibility of such damage.
  • Customer will take all necessary measures to preclude serineni.com from being made a party to any lawsuit or claim regarding serineni.com services provided to any Customer or end user. Customer hereby agrees to indemnify and hold harmless serineni.com from any and all claims of whatever nature brought by any of Customer's customers against serineni.com in excess of the remedy set forth in paragraph 7(D).
PROPERTY RIGHTS
 
  • serineni.com owns all right, title and interest in serineni.com 's trade names, service marks, inventions, copyrights, trade secrets, patents, and know-how relating to the design, function, or operation of Plans and of the hardware and software systems and resources necessary to provide the individual service elements of which they consist. This agreement does not constitute a license to Customer to use serineni.com 's trade names or service marks. The use by Customer of the other property rights mentioned here is authorized only for the purposes of marketing and selling Plans in the Territory.
CONFIDENTIALITY
 
  • Customer acknowledges that by reason of its relationship with serineni.com hereunder, it may have access to certain information and materials relating to serineni.com 's business, plans, customers, software technology, and marketing strategies that is confidential and of substantial value to serineni.com , which value would be impaired if such information were disclosed to third parties. Customer agrees that it will not use in any way for its own account nor for the account of any third party, nor disclose to any third party, any such information revealed to it by serineni.com. Customer further agrees that it will take every reasonable precaution to protect the confidentiality of such information. In the event of termination of this agreement, there shall be no use or disclosure by the Customer of any such confidential information in its possession, and all confidential materials shall be returned to serineni.com or destroyed. The provisions of this section shall survive the termination of the agreement for any reason. Upon any breach or threatened breach of this section, serineni.com shall be entitled to injunctive relief, which relief shall not be contested by Customer.
RELATIONSHIP OF THE PARTIES
 
  • The relationship between serineni.com and Customer is that of vendor and vendee. They shall not be construed as being joint ventures, franchiser/franchisee, or employer/employee. This agreement is a commercial agreement between businesses, not a consumer agreement. Customer has no authority, apparent or otherwise, to contract for or on behalf of serineni.com , or in any other way legally bind serineni.com in any fashion, nor shall Customer be authorized to make any representations about serineni.com or its services other than to set forth serineni.com's responsibilities as outlined in this agreement.

DISPUTES
 
  • The parties shall attempt to resolve all disputes arising out of this agreement in a spirit of cooperation without formal proceedings. Any dispute which cannot be so resolved (other than the collection of money due on unpaid invoices) and other than the injunctive relief referred to in paragraph 10 shall be subject to arbitration upon written demand of either party. Arbitration shall take place in (City, State), or at another location if the parties so agree. The arbitration shall take place before an arbitration panel chosen as follows: The parties shall each choose an arbitrator, and the two arbitrators shall choose a third arbitrator and determine the third arbitrator's com.
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